Written Paper
Section I
Question 9 - 2009 HSC
Identify best practice procedure when diagnosing a problem.
Written Paper
Section I
Question 10 - 2011 HSC
Best course of action for effective troubleshooting when a vehicle has suspected electrical system faults
Written Paper
Section I
Question 11 - 2011 HSC
Most appropriate strategy for dealing with a customer who is angry and dissatisfied after inspecting the repair of his vehicle
Written Paper
Section I
Question 12 - 2009 HSC
Identify the essential requirements for diagnosing the cause of an electrical fault.
Written Paper
Section I
Question 15 - 2011 HSC
Minimum acceptable voltage reading when a battery is undergoing a battery load test
Written Paper
Section II
Question 18 - 2009 HSC
Name and describe the function of components. List possible causes of a flat battery and name a test to identify each fault.
Written Paper
Section I
Question 2 - 2011 HSC
Action to minimise noise from an automotive workshop without disrupting business operations
Written Paper
Section I
Question 5 - 2009 HSC
Identify the correct method for the disposal of trade waste from an automotive workshop.
Written Paper
Section I
Question 7 - 2011 HSC
Most appropriate initial response for dealing with a minor trade liquid spill
Written Paper
Section I
Question 15 - 2009 HSC
Identify the role of the Environment Protection Authority.
Written Paper
Section III
Question 23a - 2010 HSC
Describe how government authorities are responsible for compliance with environmental protection regulations and guidelines.
Written Paper
Section III
Question 23b - 2010 HSC
Explain how and why a workshop deals with specific environmental issues.
Written Paper
Section I
Question 1 - 2011 HSC
Action needed when battery acid has come into contact with skin
Written Paper
Section I
Question 6 - 2009 HSC
Identify the correct safety procedure if an electric power tool has a frayed lead.
Written Paper
Section I
Question 8 - 2011 HSC
Group of people or organisation with the primary responsibility for ensuring a workshop meets statutory requirements regarding safety
Written Paper
Section I
Question 8 - 2009 HSC
Identify a source of information about hazardous materials.
Written Paper
Section I
Question 11 - 2009 HSC
Identify the safety check for working under a vehicle raised with a floor jack.
Written Paper
Section II
Question 16 - 2009 HSC
List ways chemical/hazardous products can enter the human body and explain ways to protect against this.
Written Paper
Section II
Question 20 - 2009 HSC
Describe the role of WorkCover NSW in relation to the automotive industry.
Written Paper
Section III
Question 23a - 2010 HSC
Describe how government authorities are responsible for compliance with environmental protection regulations and guidelines.
Written Paper
Section III
Question 23b - 2010 HSC
Explain how and why a workshop deals with specific environmental issues.
Written Paper
Section I
Question 3 - 2011 HSC
Publication that provides details on how a vehicle’s in-cabin controls operate
Written Paper
Section I
Question 3 - 2009 HSC
Identify the most likely cause of excessive tyre wear using the tread profile.
Written Paper
Section I
Question 4 - 2009 HSC
Identify the purpose of a red diamond in the centre of a number plate.
Written Paper
Section I
Question 13 - 2011 HSC
Meaning of the number imprinted on the head of a metric bolt
Written Paper
Section II
Question 17 - 2009 HSC
List information required to order a new bumper bar and to schedule its repair.
Written Paper
Section II
Question 18 - 2009 HSC
Name and describe the function of components. List possible causes of a flat battery and name a test to identify each fault.
Written Paper
Section I
Question 2 - 2009 HSC
Identify the reason for a protective sleeve on a halogen headlight globe.
Written Paper
Section I
Question 6 - 2011 HSC
Definition of a diode
Written Paper
Section I
Question 7 - 2009 HSC
Identify the primary purpose of a fuse in an electrical circuit.
Written Paper
Section I
Question 12 - 2011 HSC
First test to determine the cause of dim headlights
Written Paper
Section II
Question 19 - 2009 HSC
Name, describe and explain the function of components when connecting and disconnecting leads to battery terminals of different voltage.
Written Paper
Section I
Question 3 - 2011 HSC
Publication that provides details on how a vehicle’s in-cabin controls operate
Written Paper
Section I
Question 11 - 2011 HSC
Most appropriate strategy for dealing with a customer who is angry and dissatisfied after inspecting the repair of his vehicle
Written Paper
Section I
Question 13 - 2009 HSC
Identify a feature of active listening.
Written Paper
Section I
Question 14 - 2009 HSC
Identify an example of an open question.
Written Paper
Section II
Question 17 - 2009 HSC
List information required to order a new bumper bar and to schedule its repair.
Written Paper
Section III
Question 24 - 2009 HSC
Evaluate the effective use of written, verbal and non-verbal communication in a workshop.
Written Paper
Section I
Question 10 - 2009 HSC
Identify the correct sequence of steps in charging a flat battery.
Written Paper
Section I
Question 15 - 2011 HSC
Minimum acceptable voltage reading when a battery is undergoing a battery load test
Written Paper
Section II
Question 19 - 2009 HSC
Name, describe and explain the function of components when connecting and disconnecting leads to battery terminals of different voltage.
Written Paper
Section I
Question 1 - 2009 HSC
Identify the first option to loosen a frozen/rusted screw.
Written Paper
Section I
Question 5 - 2011 HSC
Initial check a worker should perform when an air tool has a noticeable drop in performance
Written Paper
Section I
Question 6 - 2009 HSC
Identify the correct safety procedure if an electric power tool has a frayed lead.
Written Paper
Section I
Question 9 - 2011 HSC
Use for a tool shown
Written Paper
Section I
Question 14 - 2011 HSC
Meaning, in order, of the details of a bolt with a measurement of 8.8, M10 × 1.5 × 20